Sarah Rouse

Office Manager

I was born and raised in Lexington, SC., but my pursuit of higher education took me to Atlanta, GA. Where I spent my college years immersed in its academic opportunities. Life has blessed me with a loving husband and a wonderful son. Professionally, I have dedicated more than 6 years of my life to working in physical therapy clinics, a journey that has been both rewarding and enriching, allowing me to make a positive impact in the lives of those I serve!

My core values are to keep God first, and my family, and always treat people kindly.

“Difficult roads often lead to beautiful destinations”

As the Front Office Manager, I am the first person our patients have contact with. So customer service, scheduling, insurance benefits, answering phones, basically everything besides the actual treatment. I want to make sure that patients have a good experience in our clinic and understand their insurance benefits. I like knowing that even though I’m not directly involved in their plan of care, I’m helping assist in the patients getting better.

What I love about working here is building relationships with patients, and making sure they have a great experience. I love my coworkers and love working for a family-owned business. We are all close!

What is Sarah Rouse Watching, Reading, or Listening to?

  • Crash (Movie)
  • First 48 (TV Show)
  • Dateline (TV Show)

When I’m not at work I enjoy spending time with my family and friends, sporting events especially Georgia football, crafting, collecting shoes

    Patient Testimonials

    “Sarah, who kept up with my appointments, was always very up beat easy to reach.”

    “From the first time I stopped by, Sarah (Pinnacle receptionist-administrative-clerical angel) could not have been nicer or more helpful. Her helpful efficiency continued from that day until I “graduated.”